Internet Reliability & Backup Plans
The internet setup that works for most remote workers in Cuenca: apartment fiber as the primary connection (30–100 Mbps), Claro 4G mobile data as a backup hotspot, and a UPS (uninterruptible power supply) for the router to handle short power interruptions.
This section is based on research and advance preparation. During the Cuenca Pioneers program, we'll verify everything on the ground and add our own first-hand experiences.
What You Need to Know
Ecuador's electricity grid experienced significant outages in 2024 due to drought-related hydroelectric shortfalls — up to 14 hours per day in some periods. The situation improved substantially by early 2025, but the underlying vulnerability remains. Remote workers should plan for occasional 30–90 minute outages and be prepared for longer events during dry season (September–March).
Quick Reference
Setup Steps
Test apartment internet on Day 1. If below 20 Mbps down / 10 Mbps up, report to landlord immediately.
Test your SIM hotspot from your apartment on Day 1 — know it works before you need it.
Consider purchasing a UPS for your router ($50–$120) if you plan a 2+ month stay.
Identify a coworking space or café as a backup work location.
Monitor the Cuenca Expats Facebook group for real-time outage reports during dry season.
Common Mistakes
Not having a mobile data backup. When the power goes out, your router goes down too.
Running a generator indoors or in an enclosed space. Carbon monoxide poisoning is a serious risk.
Leaving ATM withdrawals for the day of an outage. ATMs fail without power. Stock cash in advance.